{"id":22109,"date":"2025-07-24T10:23:16","date_gmt":"2025-07-24T10:23:16","guid":{"rendered":"https:\/\/www.cmidurango.com\/services\/service-dassistance-au-client-sac\/"},"modified":"2025-10-24T12:00:55","modified_gmt":"2025-10-24T12:00:55","slug":"service-dassistance-au-client-sac","status":"publish","type":"page","link":"https:\/\/www.cmidurango.com\/fr\/services\/service-dassistance-au-client-sac\/","title":{"rendered":"Service apr\u00e9s-vente (SAV)"},"content":{"rendered":"

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Services<\/p>\n

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Service apr\u00e9s-vente (SAV)<\/h1>\n

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Services CMI Durango<\/h2>\n

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Service apr\u00e9s-vente (SAV)<\/p>\n

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Chez CMI Durango, nous accompagnons nos clients tout au long du cycle de vie de leur machine, en leur offrant un service technique de proximit\u00e9, rapide et efficace.
Notre objectif : que chaque \u00e9quipement fonctionne comme au premier jour, en r\u00e9solvant toute anomalie et en garantissant une performance optimale dans le temps. <\/p>\n

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Que comprend notre service SAC?<\/h2>\n

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Le Service d\u2019Assistance au Client de CMI Durango couvre tous les besoins pouvant survenir avant, pendant et apr\u00e8s la livraison d\u2019une machine:<\/p>\n

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Support technique \u00e0 distance et sur site<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4″ _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb30px|30px|30px|30px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_icon font_icon=\u00a0\u00bbN||divi||400″ icon_color=\u00a0\u00bbgcid-31acf283-3f3f-475d-a942-f9d63f2583b5″ icon_width=\u00a0\u00bb50px\u00a0\u00bb _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-31acf283-3f3f-475d-a942-f9d63f2583b5%22:%91%22icon_color%22%93}\u00a0\u00bb][\/et_pb_icon][et_pb_text _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Diagnostic et r\u00e9solution des incidents<\/p>\n

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Assistance \u00e0 la mise en service<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4″ _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb30px|30px|30px|30px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_icon font_icon=\u00a0\u00bbN||divi||400″ icon_color=\u00a0\u00bbgcid-31acf283-3f3f-475d-a942-f9d63f2583b5″ icon_width=\u00a0\u00bb50px\u00a0\u00bb _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-31acf283-3f3f-475d-a942-f9d63f2583b5%22:%91%22icon_color%22%93}\u00a0\u00bb][\/et_pb_icon][et_pb_text _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Mise \u00e0 jour des syst\u00e8mes et logiciels<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3″ use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2″ make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb53%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb80%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb max_width=\u00a0\u00bb1200px\u00a0\u00bb custom_padding=\u00a0\u00bb4px|||||\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbbottom\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb30px|30px|30px|30px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_icon font_icon=\u00a0\u00bbN||divi||400″ icon_color=\u00a0\u00bbgcid-31acf283-3f3f-475d-a942-f9d63f2583b5″ icon_width=\u00a0\u00bb50px\u00a0\u00bb _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-31acf283-3f3f-475d-a942-f9d63f2583b5%22:%91%22icon_color%22%93}\u00a0\u00bb][\/et_pb_icon][et_pb_text _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Pi\u00e8ces d\u00e9tach\u00e9es d\u2019origine et composants compatibles<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb30px|30px|30px|30px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_icon font_icon=\u00a0\u00bbN||divi||400″ icon_color=\u00a0\u00bbgcid-31acf283-3f3f-475d-a942-f9d63f2583b5″ icon_width=\u00a0\u00bb50px\u00a0\u00bb _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-31acf283-3f3f-475d-a942-f9d63f2583b5%22:%91%22icon_color%22%93}\u00a0\u00bb][\/et_pb_icon][et_pb_text _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Formation technique pour les op\u00e9rateurs et le personnel de maintenance<\/p>\n

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R\u00e9visions et r\u00e9glages pour garantir un fonctionnement optimal<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ prev_background_color=\u00a0\u00bb#edf2f4″ _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb custom_padding=\u00a0\u00bb182px||133px|||\u00a0\u00bb top_divider_style=\u00a0\u00bbslant\u00a0\u00bb top_divider_flip=\u00a0\u00bbhorizontal\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbe6d424bd-7f15-4f90-a2b7-682567b526f2″ width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb80%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb max_width=\u00a0\u00bb1200px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|true|true\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb20px|20px|0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/www.cmidurango.com\/wp-content\/uploads\/2025\/06\/CMI_Servicios_SAC_2.jpg\u00a0\u00bb title_text=\u00a0\u00bbCMI_Servicios_SAC_2″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb animation_style=\u00a0\u00bbfade\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbright\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbBlippo||||||||\u00a0\u00bb header_2_font=\u00a0\u00bbMontserrat|800|||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bbgcid-82c362c5-f49e-4bed-bfb2-74eee64fc627″ header_2_font_size=\u00a0\u00bb30px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.3em\u00a0\u00bb custom_margin=\u00a0\u00bb82px||15px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-82c362c5-f49e-4bed-bfb2-74eee64fc627%22:%91%22header_2_text_color%22%93}\u00a0\u00bb]<\/p>\n

R\u00e9ponse rapide, solutions efficaces<\/h2>\n

[\/et_pb_text][et_pb_divider color=\u00a0\u00bbgcid-31acf283-3f3f-475d-a942-f9d63f2583b5″ divider_position=\u00a0\u00bbcenter\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb _builder_version=\u00a0\u00bb4.17.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb20%\u00a0\u00bb custom_margin=\u00a0\u00bb0px||10px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-31acf283-3f3f-475d-a942-f9d63f2583b5%22:%91%22color%22%93}\u00a0\u00bb][\/et_pb_divider][et_pb_text module_class=\u00a0\u00bbtextosac\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb text_text_color=\u00a0\u00bbgcid-82c362c5-f49e-4bed-bfb2-74eee64fc627″ text_font_size=\u00a0\u00bb15px\u00a0\u00bb text_line_height=\u00a0\u00bb2em\u00a0\u00bb header_2_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb16px\u00a0\u00bb custom_margin=\u00a0\u00bb||15px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|true|true\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-82c362c5-f49e-4bed-bfb2-74eee64fc627%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93}\u00a0\u00bb]<\/p>\n

Nous disposons d\u2019une \u00e9quipe technique sp\u00e9cialis\u00e9e connaissant parfaitement nos machines, pr\u00eate \u00e0 intervenir rapidement, \u00e0 distance ou sur site.<\/p>\n

Notre service ne se limite pas \u00e0 r\u00e9soudre les probl\u00e8mes : nous visons aussi \u00e0 les pr\u00e9venir, en vous aidant \u00e0 maintenir vos \u00e9quipements en parfait \u00e9tat de fonctionnement.<\/p>\n

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R\u00e9ponse rapide, solutions efficaces<\/h2>\n

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Nous disposons d\u2019une \u00e9quipe technique sp\u00e9cialis\u00e9e connaissant parfaitement nos machines, pr\u00eate \u00e0 intervenir rapidement, \u00e0 distance ou sur site.<\/p>\n

Notre service ne se limite pas \u00e0 r\u00e9soudre les probl\u00e8mes : nous visons aussi \u00e0 les pr\u00e9venir, en vous aidant \u00e0 maintenir vos \u00e9quipements en parfait \u00e9tat de fonctionnement.<\/p>\n

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Bien plus qu\u2019un support, un engagement continu<\/h2>\n

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Notre service SAV n\u2019est pas seulement une extension du support technique, mais un engagement r\u00e9el envers le client.
Nous nous impliquons depuis l\u2019installation jusqu\u2019\u00e0 l\u2019utilisation quotidienne, en assurant un suivi personnalis\u00e9 et une assistance continue, pour que votre machine soit toujours pr\u00eate \u00e0 produire. <\/p>\n

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ServicesService apr\u00e9s-vente (SAV)Services CMI DurangoService apr\u00e9s-vente (SAV)Chez CMI Durango, nous accompagnons nos clients tout au long du cycle de vie de leur machine, en leur offrant un service technique de proximit\u00e9, rapide et efficace.Notre objectif : que chaque \u00e9quipement fonctionne comme au premier jour, en r\u00e9solvant toute anomalie et en garantissant une performance optimale dans […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":22086,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-22109","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nService apr\u00e9s-vente (SAV) | CMI Durango<\/title>\n<meta name=\"description\" content=\"Assistance technique du CAS pour les machines-outils : assistance, maintenance, pi\u00e8ces de rechange et formation 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